1. Who we are
Zentrow CRM is a lead-management CRM available at crm.zentrow.app. It is operated by Pandssa Web Media. For privacy questions, contact website.pandssa@gmail.com.
2. Information we collect
We may collect account information such as name, company or organization name, email address, login details, role, and CRM activity. When users connect Meta/Facebook lead sources, we may process page, form, campaign, and lead information required to provide the CRM service.
3. Meta/Facebook lead data
If an authorized user connects a Meta account, Zentrow CRM may access selected Facebook Page and Lead Form data, including lead details submitted by customers through lead forms. We use this data only to display, assign, track, and manage leads inside the CRM.
4. How we use information
- To create and manage CRM accounts.
- To connect selected Meta lead sources.
- To receive and organize lead enquiries.
- To assign leads to team members.
- To improve security, support, and service reliability.
5. Sharing of information
We do not sell personal data. Data may be shared only with authorized users inside the same CRM account, service providers required to operate the system, or when legally required.
6. Data security
We use reasonable technical and organizational measures to protect data. However, no internet-based service can guarantee absolute security.
7. Data retention
We keep account and lead data while the account is active or as required for service, legal, support, and operational purposes. Users may request deletion as described on our Data Deletion page.
8. User rights
You may request access, correction, or deletion of your data by contacting website.pandssa@gmail.com.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page.
10. Contact
Pandssa Web Media
Email: website.pandssa@gmail.com
Website: crm.zentrow.app