Request deletion from the app
- Sign in to the Zentrow CRM app with the account you want deleted.
- Note the registered email address and organization name shown for the account.
- Send an account-deletion request to website.pandssa@gmail.com from the registered email address. If your installed app version provides a support or contact action, you may use it to start the email.
- Confirm whether the request covers your user account, the organization account, or specific lead data.
- Complete any ownership or authorization verification requested by support.
If your installed app version does not provide a support or contact action, open your device's email app and use the same verified support address.
Request deletion by web or email
Email website.pandssa@gmail.com with the subject Data Deletion Request - Zentrow CRM. This public page is the web method for starting a deletion request.
Information to include
- Your registered email address.
- Your company or organization name.
- Whether you want to delete your user account, the organization account, specific lead data, or Meta connection data.
- Any additional account information needed to locate the correct records. Do not email your password, access token, or other secret credentials.
Verification and organization accounts
We may verify account ownership or authority before acting on a request to protect users and customer data. Deletion of an entire organization account may require confirmation from an authorized organization administrator.
What is deleted
For a verified account-deletion request, we delete or anonymize the data associated with the account under our control, which may include:
- User profile, account, organization, role, authentication, and active session data.
- Customer and lead contact data, including names, emails, phone numbers, and submitted lead-form information.
- Lead assignments, statuses, call results, follow-ups, notes, and activity history.
- Connected Meta Page, Form, Campaign, and lead identifiers.
- Stored Meta connection credentials or tokens associated with the deleted connection.
- Push-notification subscription and app/device identifiers associated with the account.
Data that may remain temporarily
Limited information may remain temporarily in restricted backups, security logs, fraud-prevention records, transaction or dispute records, or other records that must be retained for legal, regulatory, or security reasons. Retained information is restricted from ordinary CRM use and is deleted or anonymized when the applicable retention need ends.
Disconnecting Meta/Facebook
You may also remove Zentrow CRM access through your Facebook/Meta account settings. Disconnecting access stops future retrieval from that source, but it does not by itself delete data already stored in Zentrow CRM. Use one of the deletion-request methods above to request deletion of stored data.
After you submit a request
We review the request, verify ownership or authorization where necessary, and confirm the action taken or any information that must be retained.
Contact
Pandssa Web Media
Email: website.pandssa@gmail.com
Website: crm.zentrow.app